Shipping
Your order wil be shipped by TNT Post or DPD. With every order we choose the fastes ans safest way to deliver your order.

Delivery
All orders will generally shipped within 24 hours after receiving your payment, you will be notified of this. Orders from which we receive the payment on FRIDAY we will try to ship out on MONDAY but this can not be guaranteed. Orders and payments are processed daily until 5:00pm local time, orders will usually be send the day after we have received your payment. If a product is sold out we will contact you upon receiving your order. Then we can discuss the options of partial shipments or waiting a little longer for the whole order. Upon receiving your order we check it for errors, and we also check our stocks if the products you desire are in stock. If certain products are not immediately available you will be notified, we will also tell you as soon as possible when the product(s) can be sent your way. If a certain product is unavailable for a longer period of time you may ask us to remove it from your order. A new bill will be sent straight away.
It may sometimes occur that we receive your payment for a order before we find out certain products are out of stock. You will receive notice from us when we receive your payment and we will also tell you when a certain product is in stock again and when we can ship your order. We can not ship these orders in parts without the customers agreement.
If the deliveryterm of 30 days is exceeded you are free to cancel your order free of charge. All payments concerning the order will be repaid in full (within 5 working days) to you.

Method of transport:

All orders travel for our risk (we ensure all orders) with a carrier we choose. If nature and size of the order makes it possible, (this in our review), we send at the specific request of the customer order as "mailbox post". This is only possible within the Netherlands which costs 2.50 euros. Note that the order in those cases are not insured! If you choose "mailbox post" you are not entitled to a claim of loss or damage!

Shipping within the Netherlands, Belgium, Luxemburg and Germany:

For orders up to 60 euro a contribution to the shipping costs is calculated. Orders, shipped within the Netherlands, Belgium, Luxemburg and Germany, larger than 60 euro are delivered free of charge. All other countries pay a charge. View the list below for your shipping costs.

Shipping costs to other countries

Look at the list below for your shipping costs:



Island subcharges and customs costs excluded in the above mentioned.

Returning
All orders, written or orally are binding and obligated to our sales agreement. If products do not fullfill the stated quality demands (under judgement of the customer) they must be returned to us AFTER both parties agree to the return. Commercials within 14 days of receiving the products. Products that are specifically requested and/or are made out of material that are prone to spoiling, are excluded from this right. If returning commercials and others not based on quality, the customer is indebted the costs of delivery and shipment.